Account & Data Deletion

How FileWisely Crew users can request deletion of their account and associated personal data.

FileWisely Crew users can request deletion of their account and associated personal data.

To delete your account in the app: Open FileWisely Crew → Profile → Delete Account → follow the confirmation steps.

If you cannot access the app, email support@filewisely.com and request account deletion.

Upon a valid deletion request, FileWisely will delete or anonymize personal account data associated with the user, except information that must be retained for legal, security, fraud-prevention, accounting, or regulatory purposes. Any retained information will only be kept for as long as required for those purposes.